When will the event be held?

11/25 (Fri), 11/26 (Sat), 11/27 (Sun).
Please see the event overview for details.

When will the doors open?

11/25 (Fri) 10:00-20:00
11/26 (Sat) 10:00-20:00
11/27 (Sun) 10:00-18:00
becomes.
Please note that on the 26th and 27th, the opening time may be brought forward depending on the situation.

Is a single admission ticket valid for three days?

No. One admission ticket is valid for one person for one day.
In addition, we have released “3DAY PASS” newly this year.The ticket that you can use for 3 days through.

What are the photo and autograph session tickets?

Apart from admission tickets, these tickets grant access to photography and autograph sessions with guest celebrities.

I bought a photo/autograph session ticket. Do I still need to buy an admission ticket?

You need an admission ticket in addition to a photo session or autograph session ticket.

I bought a wrong ticket. Can I get a refund?

Tickets are not refundable regardless of reasons. No change or refund is available for purchased tickets.
Please make sure that you buy the right ticket.

Can I get a refund if a guest celebrity cancel his/her visit?

Refund is available for the ticket for a relevant photo/autograph session.
Please be advised that admission tickets are not refundable.

Does a caregiver assisting a person with disabilities need to buy an admission ticket?

No.No discount is provided for persons with disabilities, but an admission fee for one caregiver is waived.

Can I take a photo in a costume?

Yes. Sign up for cosplay and put on your costume in advance before standing in line for a photo session. Make sure that you have enough time to change your clothes and be ready in time for a photo session.

Can I take a photo of actors with my camera?

Photos will be taken by professional photographers on site.

Is there any way to have photo data?

A digital data of the photograph can be purchased through data service. ※Data uploading may take a day depending on the number of visitors we get at the photo session.

Can I ask actors for hugs?

Asking for hugs/specific poses is prohibited.

Can I bring props in the photo booth?

Cosplayers will not be allowed to bring props to the photo and signing areas.

Any articles judged by our staff to be dangerous will be kept in our storage area.